ServiceNow CIS-DF Exam Dumps

ServiceNow CIS-DF Sample Question Answers

Question # 1

A CMDB Administrator is using the Duplicate CI Remediator to address a de-duplication task. On the first tab of the wizard, the Main CI is selected. Which attributes are used to identify the Main CI? (Choose two) 

A. Oldest Created 
B. Most Related Items 
C. Newest Created 
D. Least Related Items 

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Question # 2

A CMDB Administrator wants only the CIs of Principal Classes to appear in CI reference fields, for example the CI reference fields accessible from an Incident form. Where does the CMDB Administrator designate Principal Classes? 

A. CMDB Workspace 
B. CI Class Manager 
C. CMDB Data Manager 
D. System Properties 

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Question # 3

An organization needs to maintain non-discoverable attributes, such as warranty expiration dates, for hardware CIs. These attributes are not updated by automated discovery tools. What method ensures these attributes are accurately maintained for all CIs? 

A. Use the CMDB Reconciliation Engine to update the attributes 
B. Create a new CI class specifically for non-discoverable attributes 
C. Use a scheduled data import to update the attributes from an external source 

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Question # 4

A Configuration Management Process Owner is preparing solution options for presentation to the technical governance board for ingesting custom CIs to the CMDB. The solution needs to align with best practice, minimize the cost of future work (technical debt), and ensure compliance with future upgrades. Which solutions accomplish this? (Choose two.) 

A. Extending an existing CI class table to accommodate the custom CI class attributes 
B. Installing or upgrading the CMDB CI Class Models store application to find a suitable existing CI class accommodating any new attributes 
C. Extending an existing Asset class table to accommodate the custom CI class attributes 
D. Repurposing a base CI class and renaming attributes, as required 

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Question # 5

A CMDB Manager wants to improve data quality using the CMDB Health Dashboard. What needs to happen to generate CMDB health scores? 

A. The scheduled jobs for the CMDB Health Dashboard must be activated 
B. Nothing, CMDB health scores are calculated by default 
C. The plugin, CMDB health calculation, needs to be installed 

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Question # 6

A customer wants recently imported server records to be automatically reclassified into more specific CMDB classes after being discovered by ServiceNow Discovery. During the discovery process, if existing Server records are reclassified into the Linux Server and Windows Server classes, which reclassification operation occurs? 

A. Class Switch
 B. Class Downgrade 
C. Class Upgrade 

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Question # 7

According to the Common Service Data Model (CSDM), a server team is requesting a catalog item be created for infrastructure requests. Which role is involved in initiating the request and defining requirements? 

A. Application Service Owners 
B. Technology Service Owners 
C. Enterprise Architect 

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Question # 8

The Configuration Manager is preparing justification to utilize the CMDB Data Foundations Dashboard. Which benefits align with the usage of this dashboard? 

A. It automates approval processes for Change Management 
B. It provides actionable insights to improve data quality and completeness
 C. It helps detect and eliminate duplicate records in the CMDB 
D. It enables monitoring and tracking of CMDB health over time 

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Question # 9

When integrating data into the CMDB using Import Sets and Transform Maps, which type of script is added to ensure the data is processed through the Identification and Reconciliation Engine (IRE)?

A. onBefore 
B. onComplete 
C. onAfter 
D. onStart 

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Question # 10

A CMDB Administrator wants to run the “Services Have Owners Identified” Get Well Playbook to remediate issues shown in the CMDB Data Foundations Dashboard. Which remediation plays would be used? 

A. Fix Data 
B. Analyze Data 
C. Report Data 
D. Govern Data 

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Question # 11

A Configuration Manager wants to use the Unified Map. Where would it be accessed? 

A. CMDB Workspace 
B. CI Class Manager 
C. CMDB Data Manager 

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Question # 12

Where can a CMDB 360 / Multisource CMDB Saved Query be viewed and created in the CMDB Workspace?

A. Coverage window on the CMDB 360 tab 
B. Saved queries window on the Insights tab 
C. CMDB Query Builder 
D. Saved queries window on the CMDB 360 tab 

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Question # 13

Configuration Management needs to ensure data quality for all CIs in the CMDB. What areas of data quality for CIs are included in the CMDB Health Dashboard? 

A. Downgraded CIs 
B. Upgraded CIs 
C. Missing CIs 
D. Stale CIs 
E. Duplicate CIs 

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Question # 14

A CMDB Administrator has installed a Service Graph Connector and customized a script transform. What will happen on subsequent upgrades if the default definition of the script transform is updated? 

A. The upgrade stops and reports an error 
B. A skipped change is created and no change is made to the script transform definition 
C. The Service Graph Connector upgrade refuses to start 

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Question # 15

A CMDB Administrator is reviewing the health of the CMDB and notices a large percentage of the Hardware CIs are missing serial numbers. The Administrator is concerned this may cause duplicate CIs and would like to resolve the issue in a timely manner. What structured guidelines provided by ServiceNow are available to troubleshoot and resolve the issue? 

A. CSDM Now Create Playbooks 
B. CMDB Health Dashboard Playbooks 
C. CMDB Data Foundations Dashboard Playbooks
 D. CSDM Data Foundations Dashboard Playbooks 

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