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Cisco 300-810 Dumps

Cisco 300-810 Exam Dumps

Implementing Cisco Collaboration Applications (CLICA)

Total Questions : 213
Update Date : May 28, 2026
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Cisco 300-810 Sample Question Answers

Question # 1

An engineer is informed that high availability for a Cisco IM and Presence server fails While theengineer examines the Cisco UCM presence redundancy group in the Ul. they discover that the first ..is in the Idle state, and the second node is in the running in backup mode state Which action mustthe engineer take to place both nodes back in the normal state? 

A. Click Failover in the Server Action field  
B. Restart the first node of the IM and Presence server  
C. Click Fallback in the Server Action field  
D. Reinstall the first node of the IM and Presence server.  



Question # 2

An engineer in a company have access to voice calling and voicemail from desktop phones As thecompany transitions to remote work, users are utilizing the Cisco Jabber client through Mobile andRemote .. to access company phone services. Users cannot access voicemail through the Cisco Jabberclient, even though voicemail is functioning in the office on the desk phone. Cisco Jabber works IMand Presence, including calling through Mobile and Remote Access What is the cause of the issue? 

A. Cisco Unity Connection is missing from the internal Cisco UCM mobility profiles  
B. Cisco Unity Connection is missing from the internal Expressway-C clusters.  
C. Cisco Unity Connection is missing from the internal Cisco UCM clusters.  
D. Cisco Unity Connection is missing from the Expressway-E clusters for external communication.  



Question # 3

Cisco Unity Connection system is integrated with two Cisco UCM clusters cluster A and duster BVoicemail is working perfectly for users on cluster A Users on cluster B report Message Waiting factor(MWI) lights are not working at all. however they can still send/receive messages. Which actionresolves the issue? 

A. Disable "Force AJI MWIs Off for This Phone System' under Telephony Integrations > Phone System> Phone System Basics 
B. Check and reseat the RS-232 serial cable connection on the master PIMG/TIMG  
C. Enable 'Message Count Totals" for cluster B users Playback Message Settings  
D. Select the 'Use Same Port for Enabling and Disabling MWIs' check box under TelephonyIntegrations > Phone System. 



Question # 4

Collaboration engineer is enabling interdomain federation for Cisco IM and Presence The engineerhas been asked to enable federation with Office 365 Which service must the engineer enable tomeet this requirement? 

A. Cisco XCP Test Conference Manager  
B. Cisco XCP XMPP Federation Connection Manager  
C. Cisco XCP Web Connection Manager  
D. Cisco XCP SIP Federation Connection Manager  



Question # 5

Which benefit do administrative applications provide when SAML SSO is configured for Cisco UnifiedSolutions? 

A. seamless synchronization of users  
B. open standard JSON format  
C. authentication toward one local Cisco Unified server for clients  
D. cross-domain and cross-product SSO  



Question # 6

What is a step when integrating Cisco UACA with Cisco UCM?  

A. create a SIP trunk between Cisco UACA and Cisco UCM  
B. create a CTI port template that will be used by Cisco UACA  
C. create a new end user account to be used by Cisco UACA 
D. create a CTI route point template that will be used by Cisco UACA  



Question # 7

An engineer must configure XMPP federation on a Cisco Instant Messaging and Presence Servicenode, but the XCP XMPP Federation Connection Manager service fails to start. Which action must theengineer take to resolve the issue? 

A. Activate XMPP federation service  
B. Enable TLS m the XMPP Federation settings.  
C. Restart the Cisco XCP Router service  
D. Restart the Cisco IM and Presence service.  



Question # 8

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report thatthey are prompted to accept or decline an invalid certificate when they attempt to log in to theclient, r server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client into whichcertificate store must the engineer import the certificate? 

A. Trusted Publishers Certification store  
B. Intermediate Certification Authorities store  
C. Trusted Root Certification Authorities store  
D. Personal Certification store  



Question # 9

A company is setting up B2B instant messaging capability using a secure client integrated into the onpremisesCisco communication platform. During the setup, the engineer discovers that externalUsages from other businesses do not seem to reach the Cisco Expressway for instant messaging, butB2B calling seems to be working Internal chat between clients and chat toward clients is king mhome offices using Mobile and Remote Access The engineer verified that the correct ports have beenconfigured on the Cisco ASA, and the firewall rules on the expressway show no cation of any trafficWhat is the cause of the issue? 

A. The XMPP service is not activated on the Cisco Expressway  
B. The Cname record for XMPP is not configured or is misconfigured.  
C. The SRV record for XMPP is not configured or is misconfigured.  
D. The XMPP service is not running under services in Cisco IM and Presence Server  



Question # 10

Which type of protocol is OAuth 2.0?  

A. single sign-on  
B. authorization  
C. accounting  
D. authentication  



Question # 11

Collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue The end userreports that they cannot control their desk phone from the Cisco Jabber client. Which action mustthe engineer take to verify the service connections of the Cisco Jabber client? 

A. Click Help and dick Show Connection Status  
B. Click Help and dick XML settings  
C. Click XML settings and click Help  
D. Click TFTP settings and click Help  



Question # 12

An administrator is implementing a Cisco Unity Connection call management plan for a company andconfigured the transfer rules that specify how Unity Connection transfers the calls that reach the callhandler from the automated attendant. Which call handler setting must be configured to specifywhether callers can perform transfers? 

A. caller input settings  
B. call handler owners  
C. message settings  
D. transfer rules  



Question # 13

administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accountsdo not appear on the list after the Import Users process is selected Which situation causes this ..?

A. The primary extension is not selected  
B. The extension in the telephone number field is missing  
C. The users are not members of any groups  
D. The users have multiple controlled devices.  



Question # 14

Administrator added a group of new users to the organization. The administrator also just finishedconfiguring the Cisco Unified IM and Presence Service with calendar integration for Microsoftchange. Which two actions must be taken to ensure that these new users are configured to log in toOsco Jabber and receive calendar presence? (Choose two.)Select the "include meeting information in presence" check box 

A. Ensure that each user logs in to Jabber and selects' Microsoft Outlook" m the Calendar Integrationsection of the Jabber client settings
B. Perform full sync of the LDAP directory  
C. Add the feature group template to LDAP sync.  
D. Select the "enable user for Cisco UCM IM and Presence" check box  



Question # 15

A Collaboration engineer is implementing the Apple Push Notification service for Jabber clientsrunning on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco CloudOnboarding What is the next step to install Cisco-managed certificates? 

A. Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster  
B. Restart the Cisco Tomcat service on all nodes m the IM and Presence cluster  
C. Restart the Cisco XCP router service on IM and Presence  
D. Restart the Cisco UCM Push Notification service.  



Question # 16

Collaboration engineer configures Cisco UCM and Cisco IM and Presence to support Cisco JabberClients. The base configuration is complete The engineer successfully used all the Jabber features atest client but received certificate alerts when signing in. The engineer now wants to ensure that endusers do not receive certificate alerts at login. Which two self-¦. certificate must be.. with a CAsignedcertificate to achieve this goal? (Choose two) 

A. Tomcat  
B. cup-xmpp  
C. cup-xmpp-s2s  
D. cup  
E. IPsec  



Question # 17

When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCMService does the Cisco TSP Instance communicate with directly? 

A. Cisco CTI Manager Service  
B. Cisco DirSync Service  
C. Cisco CallManager Service  
D. Cisco TAPS Service  



Question # 18

Which option is a prerequisite for selecting a third -party IdP for Cisco Collaboration?  

A. LDAP  
B. SAML 1.0  
C. SAML 2.0  
D. SAML 1.1 



Question # 19

An engineer is troubleshooting an issue with Cisco Unity Connection. Users report that they receive abusy tone when they attempt to dial the voicemail pilot number. Which tool must the engineer useto view the activity on the voicemail ports as users try to place calls' 

A. Remote Database Administration tools  
B. Remote Up and Down utility  
C. Port monitor option in Real Time Monitoring Tool  
D. Application Audit logging  



Question # 20

An organization wants to run on-premises instant messaging (IM), and resilience is importantbecause this is a business-critical application for them. The organization has three locations withCisco UCM clusters in each location. Which additional configuration is needed to meet theserequirements?

A. Expand the Cisco UCM cluster with Cisco IM and Presence nodes in each location  
B. Configure IMP functionality in Cisco UCM with failover. Cisco IM and Presence servers are notneeded from systems release 14 X and newer. 
C. Deploy a central Cisco IM and Presence server at one central location because users will log in toCisco UCM in case of a failover 
D. Deploy a minimum of two Cisco IMP servers per location, with one publisher and one subscriberconnected to the existing local cluster. 



Question # 21

Collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktopusers. The users have been granted the appropriate permissions in Cisco UCM. and the devicescorrectly configured in Cisco UCM. Which service must the engineer now enable? 

A. Cisco CTIManager  
B. Cisco XCP Authentication Service  
C. Cisco Extended Functions  
D. Cisco XCP Connection Manager